Built for Florida Med Spas

Patient communication
that quietly grows
your revenue.

NeverMiss a lead. NeverMiss a review. NeverMiss a customer.

Done-for-you phone, SMS, and email automations that turn more leads into booked, kept appointments—without replacing your EMR or CRM.

Book a 20-Min Discovery CallSee How It Works ↓
30+
Extra visits/month from one automation
24h
Live in 24–48 hours, zero downtime
$0
Setup on Lite — cancel anytime

Just 3 missed calls a day
drains $130,000/year
from a typical med spa.

And that's before you count no-shows, slow follow-up, dormant patients, and missing Google reviews. Here's exactly what it's costing you — and how we fix each one automatically.

02
🗓
No-Shows Cost You $4,000–$8,000 Every Month
The industry average no-show rate is 10–15%. At 200 appointments/month at $500 each, that's $10,000–$15,000 in empty chairs. Our 3-touch reminder system (48h, 24h, same-day) cuts no-shows by 40–60% — recovering $4,000–$8,000/month you're already losing.
$4–8K
/month recovered from empty appointment slots
Core · Growth · Luxe
03
90% of Leads Never Book Because You Responded Too Late
78% of patients book with whoever responds first. If your front desk takes 2+ hours to follow up on a web inquiry, you've already lost them. Our Lead-to-Consultation Engine responds in under 60 seconds — converting 10+ extra leads/month into $5,000+ in new revenue.
$5K+
/month from leads you're already generating but losing
Core · Growth · Luxe
04
💌
$50,000+ Worth of Past Patients Sitting in Your System
The average med spa has 200–500 patients who haven't returned in 6+ months. At $500/visit, reactivating just 15 of them per month adds $7,500 in revenue from people who already trust you — no ad spend required.
$7.5K
/month from patients already in your system
Growth · Luxe
05
You're Leaving $2,000–$5,000/Month on the Table Without Google Reviews
Med spas with 100+ reviews get 2–3x more clicks than those with 20. Most clinics collect 2–5 reviews/month passively. Our automated requests boost that to 15–25+/month — driving an estimated $2,000–$5,000 in additional monthly bookings from higher search visibility alone.
$2–5K
/month in additional bookings from search visibility
Lite · Core · Growth · Luxe
The outcome
Clinics that fix missed calls and follow-up often recover $15,000–$30,000+ in monthly revenue —
without spending more on ads.

Growth finally becomes the easy part. All of it automated. None of it requiring extra staff or changing how you operate.

See Packages & Pricing →

Choose your
communication package

01 — Lite
Text-Back
& Reviews
$197
/month
$0 setup · Cancel anytime
  • New Patient Text-Back for every missed call
  • Automated Google review requests after each visit
  • Full setup & templates, live in 24–48 hours
  • $200/month for both automations bundled
Financial Impact1 extra saved caller/day ≈ 30 extra visits/month — about $15,000/month from calls you already get.
Get Started →
03 — Growth
Full Communication
Suite
$997
/month
$2,000 setup
  • Everything in Core
  • Membership & treatment-plan renewal nudges
  • Reactivation campaigns for dormant patients
  • VIP patient priority communication flows
  • Quarterly campaign calendar + SMS/email execution
  • One monthly strategy call
Financial ImpactReactivating 15 past patients/month at $500 each adds ~$7,500/month in revived revenue.
Apply for Growth →
04 — Luxe
White-Glove
Experience Partner
Investment
Pricing discussed
on your strategy call.
Luxe is a bespoke partnership — scope, deliverables, and investment are tailored to your clinic's size, goals, and market.
🔒
By application only · Limited availability
🖥
Includes the website you saw in the demo
  • Everything in Growth
  • Luxury custom website built for your brand
  • AI chatbot powered & managed by NeverMiss
  • Quarterly secret-shopper audits
  • Expanded pre-/post-care library across all treatments
  • Advanced campaign strategy & priority support
Financial ImpactFor a clinic doing ~$2M/year, improving conversion 5–10% means $100K–$200K/year more revenue.
Not ready for automations yet?
Get the website on its own.
Start converting visitors today.
Try the AI chatbot yourself
Website Only
The NeverMiss
Website, Standalone
$1,997
 setup
+ $97/mo  ·  AI chatbot hosting & updates included
  • Luxury custom website built for your brand
  • AI chatbot powered & hosted by NeverMiss
  • Online booking form integrated
  • Mobile-responsive, fast-loading
  • Live in 5–7 business days
Get the Website →

See the website our
Luxe clients get

Hover the gold dots to explore the features included in the Luxe package. Then open the full demo to try the AI chatbot yourself.

🔒lumieremedspa.com
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💬
AI Feature
24/7 AI Chat Assistant
Powered by Claude AI — answers FAQs, handles pricing questions, and guides visitors toward booking, even at 2am.
Luxe Tier
Lead Capture
Instant Booking Widget
Embedded booking form with real-time slot selection. Every submission triggers your lead follow-up sequence automatically.
Core + Growth + Luxe
Conversion
High-Trust Brand Website
A luxury website that matches your brand and turns cold visitors into warm consult bookings. First impressions drive decisions.
Luxe Tier
Reputation
Automated Review Requests
After every visit, a personalized SMS fires automatically asking for a Google review — turning happy patients into 10–20+ new reviews/month.
Lite + All Tiers
Revenue Recovery
Missed Call Text-Back
Every missed call from your existing number gets an instant SMS reply. 1 saved caller/day = ~$15,000/month in recovered revenue.
Lite + All Tiers
↑ Hover the gold dots · Then try the real thing →

Common questions

No. All of our automations are built on top of your existing software. We integrate through APIs and webhooks — you keep using whatever you already have. Most clients are live without touching their core systems at all.
Lite packages go live in 24–48 hours. Core takes about 1–2 weeks for setup, testing, and template approvals. Growth and Luxe packages are typically live within 3–4 weeks depending on scope.
Yes. We build on HIPAA-compliant platforms and our messaging workflows are designed to avoid transmitting protected health information over standard SMS or email. We sign a BAA with every client.
We do — entirely. Our team writes every message in your brand voice, you review and approve, and then it all runs on autopilot. You never have to write or manage a single template.
Results vary by clinic size and current gaps, but our clients typically see measurable improvements in lead conversion, show rates, and review volume within the first 30–60 days. We track and share a monthly performance summary so you always know what's working.

Ready to stop missing
patients?

Book a free 20-minute discovery call. We'll show you exactly which automations would have the biggest impact for your clinic.

Book a Discovery Call